Founded by experienced technologists who believe exceptional customer service should be accessible to every business, regardless of size.
In 2023, our founders experienced firsthand the challenges of scaling customer support for growing businesses. Despite having great products, companies were losing customers due to slow response times and inconsistent support quality.
We realized that while AI technology was advancing rapidly, it remained inaccessible to most businesses. Complex setup processes, expensive implementations, and lack of customization meant only large enterprises could benefit.
That's when we founded Empowered by AI - to democratize AI-powered customer service and make it simple, effective, and affordable for businesses of all sizes.
To empower every business with AI technology that enhances customer relationships, not replaces them.
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Experienced professionals from leading tech companies
CEO & Co-Founder
Former ML Engineer at Google. PhD in Computer Science from Stanford. 10+ years building AI systems at scale.
CTO & Co-Founder
Former Senior Engineer at Amazon. Masters in AI from MIT. Expert in natural language processing and conversational AI.
VP of Customer Success
Former Customer Success Director at Zendesk. 15+ years helping businesses optimize their customer support operations.
The principles that guide everything we do
Every decision we make starts with one question: How does this benefit our customers and their customers?
We treat your data and your customers' data with the highest level of security and privacy protection.
Complex problems deserve simple solutions. We make advanced AI technology accessible to everyone.
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We maintain the highest standards of security and compliance to protect your business and customer data.
Type II Certified
Compliant
27001 Certified
SSL Encryption
Join hundreds of businesses already transforming their customer service with AI.